Many people who begin using their very first web hosting account, or change companies, usually have enquiries with respect to how particular things are done or experience predicaments when setting up various things such as emails, site settings, etc. Because of this, many hosting companies have compiled documentation with popular questions and issues in order to help their clients get information quickly and easily. As a result, the client service team can concentrate on real problems that given customers may be facing, as the solution for the minor things will already be available on the web and clients can handle them without having to get in touch with the customer care team. Having exhaustive documentation is essential, especially for new users with zero practical experience, since the hosting service entails numerous features and many people can get confused about what action to take. A good knowledge base can both help you execute the operations that you need and become aware of how the web hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

If you buy a shared web hosting package from our company, you’ll obtain access to our comprehensive online help documentation where you will find information on pretty much everything connected with our web hosting services. The topics vary from how to create an e-mail account on your feature phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-comprehend manner and offer step-by-step guidelines on how to carry out a given operation in your Hepsia Control Panel. You can also find info that is not related directly to Hepsia, for instance one that concerns Internet apps on your PC. The entire collection of articles will be located in the Control Panel’s Help section, but those that are applicable to a certain Control Panel section can be accessed on the spot. Given the fact that we have covered as many topics as possible, you will be able to find out practically everything connected with your web hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting come with detailed online help documentation where you will find info about all the features that our in-house created Hepsia Control Panel comes with, in addition to solutions to different questions and problems that you might face. All configuration guides offer exhaustive explanations, which implies that you won’t need to worry about overlooking something if you want to export a MySQL database, for instance. The troubleshooting articles encompass a variety of different likely reasons for certain problems and the solution for each one of them, so if you are unable to send emails even though you have the correct SMTP server settings, for example, you can swiftly see what the reason for this may be and repair the problem with two or three clicks of the mouse in your email client. As Hepsia has quite a lot of features, you will be able to find related articles in each single section. If you wish to check out all help articles, you can use the Help menu, which is located in the top right-hand corner of the window.