Phone Support in Shared Web Hosting
If you choose to purchase one of our Linux shared web hosting packages, you'll be able to talk with our support team over the phone for 14 hours a day. We will help you choose the most suitable package for your sites as we realize that it's better to discuss this kind of matters with a live person. In case you already have an account, we're able to assist you with all your sales/billing questions and general matters, even with some technical situations that don't need too much time or escalation to an administrator because it'll be more appropriate to open a ticket for time-consuming matters so as to have the entire correspondence in one place. We now have telephone numbers in the United States, the UK and Australia, so you're able to call the one you prefer and talk with one of our agents.
Phone Support in Semi-dedicated Hosting
Any time you want additional info regarding the semi-dedicated hosting that we supply, you can call one of the three support phone lines that we have around the globe - in the U.S.A., Great Britain and Australia. In this way, you'll be able to check in advance if our services will be suitable for your sites. In case you are already our client and you have a semi-dedicated account, you can get in touch with us over the phone for fourteen hours every day about any type of billing or common issues. For strictly technical matters you'll need to use our ticketing system to communicate with our tech support since someproblems just need additional time to be resolved, still we will assist you on the phone with lots of minor tech problems as well, saving you the time and efforts.