A 99.9% Server Uptime
Our shared web hosting system is based on a steady, enterprise–level hardware architecture and a strongly customized Linux distribution. Thus, irrespective of what your site is, or how many visitors you’ve got, or even if there’s a DDoS assault, our physical machines will stay up and running and your sites will remain accessible online.
All Linux shared web hosting packages plans feature a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our guarantee remains the same.
A 99.9% Network Uptime
If you wish to deliver an enterprise–class hosting service, you can barely lean on the default network configuration in a datacenter. We’ve built our very own custom network so as to ensure a faster–than–the–blink–of–an–eye connection speed with the rest of the world.
And because of this, no matter which data centers you select: our USA located data center, our United Kingdom located data center, in our Finland located data center, in our East Europe located data center or our Australia located data center, you can enjoy a guaranteed 99.9% network uptime. And this uptime guarantee applies to all hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re disappointed with our hosting services, or if you think that they are inadequate, or if you decide that you want a Linux VPS hosting packages instead of a cloud hosting account – you will get your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain full control of your domain names even if you cancel your hosting account with us.
24/7 Technical Support
We have conscientiously chosen each single member of our 24x7 support team to make certain that we can provide the best possible customer support service you can possibly get. Each of our tech support engineers has many years of experience dealing with hosting accounts behind his back, so they know very well what they are doing. Besides, they are available to you 24/7 – you will be able to reach them at any moment and they will reply back to you as fast as possible.
Their average response time is just 20 minutes, whilst with other web hosting firms you need to wait for days. Moreover, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be responded to in under an hour.