Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center section included in’s Online Control Panel offers a selection of help articles and commonly asked questions. Aimed towards solving any common issue that you may run into, they are written by our support team of capable technicians.

  • Top quality support service
  • Educational Videos

  • If you prefer to watch how an action is accomplished or how a problem is taken care of, rather than just reading about it, then have a look at our selection of step–by–step video tutorials. They address many different topics and will help you quickly understand how to work with our Online Control Panel.

  • Intuitive help center
  • A One–Hour Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 tech support service with a 60–minute ticket response guarantee. A team of qualified support engineers will be at your disposal to respond to all the enquiries that you might possibly have. During non–busy periods, a reply will be given within just 20 minutes.