Customer Support Channels
A 1–hour Response Guarantee
We provide you with a 1–hour resolution guarantee with all our Linux shared web hosting packages packages, which means that each individual assistance question you post will be responded to within 60 minutes max. Our support team members have been trained to very fast resolve any issue and to supply you with well timed advice on any concern that you possibly have.
A Top–quality Support Service
Our assistance service is supplied by a group of qualified experts who’re prepared to respond to your request asap. You can easily get hold of the technical support team by starting a help and support ticket from your Online Control Panel or by submitting us an e–mail message. On working days, you may as well contact us on the phone or make use of the online chat service.
An Intuitive Help Section
The Control Panel delivers a broad knowledge base that’s included in all parts. In each part, you’ll find a Help control key that will load for you a selection of step–by–step guides on how to employ a specific feature or conduct a certain action. Additionally, we have prepared course video tutorials for you to get a better idea of the Control Panel’s interface.