Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our team of techs will try their best to answer to your assistance inquiries within approximately 1 hour. If, however, the issue you have experienced needs the assistance of the Admin =Team,= we are going to address the ticket to the technician in charge and will write a reply to tell you.

  • Top quality support service

  • Top–class Technical Assistance Service

  • We deliver 24/7 client assistance through a super–fast ticketing solution included in your Control Panel. You’ll be able to write to us anytime about any of the packages that come installed in advance on the virtual server, including the chosen OS, the server administration panel and our custom made Online Control Panel.

  • Intuitive help center

  • An Educational Help Section

  • A thorough and routinely updated articles base is built into our custom–built Online Control Panel. It provides quick tips on how to execute all the essential site maintenance tasks. The Help zone features comprehensive how–to articles and reviews and step by step video lessons. You can open the Help area by clicking the Help or Video buttons in the upper right part of each Control Panel section.